The VirtualBoardroom customer success team works together from one location in the UK; they have a dedicated help line which responds to phone and e-mail requests. Maintaining their promise of plain-speaking, team members commit to communicating to customers without jargon.
"VirtualBoardroom allows us to produce our board papers in a much more efficient way.
It is quick and easy to publish large board packs, which are professional in appearance, and the system is good value for money."
"I've found that on the few occasions I’ve sought support from your team they have been extremely helpful and are very knowledgeable. No matter how small the issue, it was dealt with efficiently. I’ve certainly no complaints and I only wish that all support teams I have to contact were the same!"
"I have always found Perivan’s support team to be very efficient and helpful. They are always on hand to resolve any technical issues even at weekends."
"I’ve found that on the few occasions I’ve sought support from your team they have been extremely helpful and are very knowledgeable. No matter how small the issue, it was dealt with efficiently. I’ve certainly no complaints and I only wish that all support teams I have to contact were the same!"
"We have been using Perivan’s VirtualBoardroom application for several years now, and I have to say that the technical support that we have received is exemplary. The response time with which the support team reply, after a call is raised, is second to none, and all replies are provided in the clearest terms, (allowing all users, irrespective of their technical knowledge, to understand).
The technical support that we also received, during the recent migration to the new platform, was also to the highest standard."
"We have been using VirtualBoardroom for around four months and in that short time we have experienced significant improvement in the effectiveness and efficiency of the way we produce Board packs. The software has enabled us to professionalise our board packs and provides an accessible platform for Board Members to view and critique the papers. The support team are very responsive; they are knowledgeable, helpful and patient. All this, and we are saving a few trees every year!"
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